Extraction the components of administrators soft skills by exploratory mixed method (Design of measurement tool)

Document Type : Research Paper

Authors

• ali khaleghkhah ¹
• habibeh najafi ²

¹ Faculty of university of ardabili mohaghegh

² university of ardabili mohaghegh

Abstract

Context: Soft skills can to be defined as human skills focused on the qualification of working with others. administrators need to integrat hard and soft skills to enhance the effectiveness and efficiency in their work. Purpose: The aim of this study is extraction the soft skills components of administrators and designing the measurement tool. Method: Method of this study is exploratory mixed (as a priority to collect of qualitative data). the statistical sample consisted of 40 administrators that were selected with purposive sampling method (snow ball); these administrators employ in educational centers in city of Tabriz and have widespread communications. qualitative data were analyzed through focus group interview then content analysis and quantitative data were analyzed through factor analysis method by Spss software. Results: after content analysis were extracted 7 components consist of: analytical thinking and problem solving, communication, teamwork, information management, innovation development, lifelong learning, morality and professional skills; the designed questionnaire has 30 questions that it،s validity was examined by confirmatory factor analysis; coefficients of all factor loadings were above 0.7 therefore was not removed no item questionnaire. . Its reliability was measured by Cronbach's alpha coefficient whose value was estimated the amount of 0.81 that is acceptable. Conclusion: soft skills of administrators is required more than hard skills in today's changing and competitive world. Thus the administrators must put up theses skills in priority of their work. and try to reinforce its components for preferment the effectiveness of their organization.

Keywords

• administrators
• Soft Skills
• Mixed method
• MeasuringTool

20.1001.1.20086369.1397.9.33.2.1

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