The relationship of teachers’ organizational intelligence and emotional intelligence with their organizational citizenship behavior in elementary schools

Document Type : Research Paper

Authors

Abstract

The purpose of this research is to study the relationship of teachers’ organizational intelligence and emotional intelligence with their `organizational citizenship behavior in elementary schools in Sardashat Town. The research method was correlational. Out of all teachers in elementary school in Sardasht Town in 91-92 school year, , 217 were selected by random cluster sampling according to Morgan table.  The research instruments for gathering the datawere Emotional Travis Bradbry and Jane Graves` Intelligence Questionnaire (2004),  Albrecht`s Organizational Intelligence Scale questionnaire (2003) and Hvy and Palv`s organizational citizenship behavior questionnaire (OCB) (2004). The alpha values for theses questionnaires were .89, .95 and .89 respectively. To test the research hypotheses, multiple regression and Pearson correlation were used. The statistical results showed that there is a positive and significant relationship between emotional intelligence and organizational citizenship behavior, and also between organizational intelligence and elementary school teachers` organizational citizenship behavior. Among the components of organizational intelligence, only the spirit`s component can predict teachers’ organizational citizenship behavior and among the components of emotional intelligence,the components of relationship management, self-management and self-consciousness predict organizational citizenship behavior stronger. Thus, according to the obtained data,Emotional Intelligence compared to organizational intelligence is a better predictor than teachers` organizational citizenship behavior.

Keywords


Afzaal H. Seyal, Taha Afzaal and Susan Chin T. Saun (2012). Assessing Emotional Intelligence and Organizational Citizenship Behavior among Executives: Examples from Bruneian SMEs. International Business Management, 6: pp:476-486.
Ahamad nejad ,M.& Hasani , M & Shirinnejad , E. & Ahamad nejad , F.(2013). “The relationship between organizational intelligence and emotional intelligence and job creation” Proceeding Of The 2st National Congress of Psychology PNU Mahabad,20 June 2013(in Perseian)
Ahamad nejad ,M.(2010).”a study of Relationship between emotional intelligence and quality of life with vocational adjustment to between unofficially and  official teachers in sardasht” M.A Thesis, Urmia University(in Perseian)
Ahamad nejad ,M. & Shojaee , kh. & Baryaji , S.(2011)” The relationship between organizational intelligence with social capital students” First National Conference on Student Entrepreneurship. Tehran University, Faculty of Entrepreneurship(in Perseian)
Alberecht, K (2003).The power of minds at Work Organizational intelligence in action.New York:Amazon
Appelbaum, S, Bartolomucci, N, Beaumier, E, Boulanger,J, Corrigan, R, Dore, I, Girard, C,
and Serroni, C (2004). Organizational citizenship behavior : a case study of culture, Leadership and trust. Management Decision 42(1),pp: 13-40.
Averill, J. R (2005).Together again: Emotion and Intelligence reconciled.In G.Mattews, M. zeidner. & R.D.
Baloch , S.(2010). The relationship between organizational citizenship behavior and personality characteristics among faculty members at the University of Sistan va Baluchestan. M.A Thesis, Urmia University. (in Perseian)
Brief A.P, Motowidlo S.J (1986). Prosocial organizational behaviors, Academy of Management Review, Vol. 11.
Bolino, M, &Turnley, W. (2003). Going the extra mil : cultivating and managing employee citizenship behavior. Academy of management Executive, 17 (3), pp:60-71.
Bolino M.C, Turnley H, Gilstrap B, Suazo M (2010) Citizenship under pressure: What’s a ‘good soldier’ to do?; Journal of Organizational Behavior, Vol. 31.
Conway,J.M (1999).Distinguishes contextual performance  from  task  performance for managerial jobs, Journal of Applied Psychology, Vol. 84.
Chen, S,X and Carey,T,P (2009). Assessing citizenship behavior in education contexts the role of  personality,motivation, and culture . Journal of Psycho educational Assessment,27 , 125-137.
Chiang, F. F. T, Birtch, T. A (2008). Achieving task and extra-task related behaviors : a case of gender and position differences in the perceived role of rewards in the hotel industry. International journal of hospitality management 27(4).pp:491-503.
Dalan,R.S (2005).A Meta –analysis of the relationship between organization citizenship behavior and counterproductive work behavior.Jornal of Applied psychology.90,pp:1241,1255.
DiPaola  M.F, Tarter  C,  Hoy  W.K  (2005).Measuring  organizational  citizenship  in schools:  The  OCB  Scale;  In  Wayne  K.  Hoy  &  Miskel,  C.,  (Eds.)  Leadership and  Reform  in  American  Public  Schools.  Greenwich,  CT.
Emad zade, M.(2005).Economics of Education.Esfahan. Jahade Dneshgahi Publications. (in Perseian).
Eslami, Y.& Jalali , H. & Hoseini , F.(2011)Study relationships Structural between organizational service orientation, job satisfaction and organizational citizenship behavior Queue: Bank Mellat. Journal of Research Management in Iran.Volume 16, Number1, 53-72. (in Perseian)
Fani, A.A. & Mohamadi, J. & Fathi, S.(2013). Design stress and organizational citizenship behavior relationship: meta-analysis of the characteristics of the sample. Quarterly Journal of Research in management. Journal of Research Management in Iran.Volume 17, Number 2, 145-176. (in Perseian)
Frederickson N, Petrides K V, Furnham A.(2004). Emotional intelligence. Psychologist; Academic Research Library. pg. 574.
Fahim Devin, H, Zohoorianb, Z, Peymanizad, H , Sane, M.A (2012). Investigating the relationship between organizational citizenship behavior and self-esteem among physical education teachers, Procedia - Social and Behavioral Sciences,46(2012)1203-1207.
Felfe  J.,  Yan  W.H.;(2009)The  impact  of  workgroup  commitment  on  OCB, absenteeism …, Asia Pacific Business Review, Vol. 15(3).
Foote,  D.A.  and  Tang,  T.L.P2.(2008) Job  satisfaction  and  organizational  citizenship behavior  (OCB):  Does  team  commitment  make  a  difference  in  self-directed teams? Management Decision, Vol. 46,  pp. 933-947.
Garg P., Rastogi R.(2006).Climate profile and OCBs of teachers in public and private schools  of  India;  International  Journal  of  Educational  Management,  Vol.  20 (7).
Hasani, M.& Jedi , E. & Sarbakhshi, E.(2011)The relationship between organizational citizenship behavior and empowering teachers in the city of Tabriz. First National Conference on Education in 1404, Tehran, Institute of Policy Science, Technology and Industry. (in Perseian)
Hadavi NeJad,M. & Moqbele ba’arz,H.(2011). Relationship between perceived organizational politics and OCB. Journal of Research Management in Iran.Volume 15, Number 2, pp.181-204. (in Perseian)
Heidarzadeh Hanzaeea ,K , Mirvaisib, M (2011). A survey on impact of emotional intelligence, organizational citizenship behaviors and job satisfaction on employees’ performance in Iranian hotel industry. Management Science Letters 3 (2013) 1395–1402.
Jeweett M, Scholar M, Miller J (2006). Human resource management Influence on OCBs; Human Resource Management Journal, Vol. 58.
Kalkan,V.(2005).orgutsel oorenme calismalawinds Yeru acilimlar:orgutsel zeka va bilgi vrtimi(iibf.ogu.edu.tr/bildiriler/10-1.pdf) .
Kashef, M.M. & Seyed Ameri, M.H.& Khodadadi, M.R.& Ahmadi,A.(2009).The relationship between knowledge management and organizational intelligence agencies Physical education in East and West Azarbaijan. Journal of Research in Sports Sciences, Volume 14, Number 24, 179-192. (in Perseian)
Korkmaza,T, Arpacıa, E(2009). Relationship of organizational citizenship behavior with emotional intelligence, Procedia Social and Behavioral Sciences 1 (2009) 2432–2435 .
Maleki, R, Bahrololoum,H,Hasani,A.(2012). The Relationship between Organizational Intelligence and Organizational Citizenship Behavior in Sport Organizations (Case Study: Sport and Youth Administration of Golestan Province). International Journal of Academic Research in Economics and Management Sciences, Vol. 1, No. 4   ISSN:  2226-3624  .
Moeni,M. & Payande, SH.(2007). Assessment Department of Animal Science Faculty of Agriculture, Razi University and its use in improving the quality of higher education. Proceedings of the second conference on internal assessment for academic quality, the efforts of Reza Mohammadi, publisher of Educational Measurement, pp. 196-179. (in Perseian)
Mohamadi Monfared, S. & Hemati Nejad, M.H. & Rmazani Nejad,R.(2009).The relationship between emotional intelligence and job satisfaction among physical education teachers, Journal of  Sports Management.Volume 2, Number 6, 47-111. (in Perseian).
Morrison, E. W (1994). Role difination and organizational citizenship behavior : the importance of the employee perspective. Academy of management journal, 37 : 1543-1576.
Norian,M.(2004). Emotional Intelligence, Journal of  Correction and Rehabilitation, Second year, Volume 2(1383). (in Perseian)
Polat, S. (2009). Organizational citizenship behavior (OCB) display levels of the teachers at secondary school according to the perceptions of the scool administrators. Procedia social and behavioral sciences, 1 , 1591-1596.
Rastegar, M,Memarpour, S.(2009).The relation between emotional intelligence  and self-efficacy among  Iranian EFL teachers .shahid bahonar university of kerman.
Sahafi,E,Danaee,H,Sarlak,M.A,Haghollah,F(2012).The Impact of Sympathetic Components of Emotional  Intelligence on Citizenship Behavior of Physicians,Journal of Family and Reproductive Health  Vol. 6, No. 1.
Salasal,M. & kamkar , M. & Golparvar, M.(2009).”Relation Intelligence and organizational citizenship behaviors of its components Sazmanykarknan Developers restoration company Spadan”.Journal of Knowledge and Research in Applied Psychology. Volume 0, Number40, (1386-6). (in Perseian)
Sepehrian Azar, F.(2007).Emotional Intelligence from IQ to EQ & SQ. West  Azerbaijan .Jahade Dneshgahi Publications. (in Perseian)
Soltanifar,A. (2007). The Emotional Intelligence ;The Quarterly Journal  of  Fundamental  Mental  Health , Vol.9 , No.35 , pp : 83-84(in persian).
Somech, A. and  Drach-Zahavy, A. (2000). Understanding extrarole behavior in schools: The relationships between job  satisfaction, sense of efficacy, and teachers’ extra-role behavior. Teaching and Teacher Education, 16, 649–659.
Somech,A. and Bogler,R (2005). Organizational citizenship behavior in school :How dose it relate to participation in decision making ? Journal of Educational Administration,43, 420-438.
Turnipseed D.L.(2002)"Are good soldiers good? Exploring the line between OCB & personal ethics", Journal of Business Research, Vol. 55.
Vazife Dost, H. & Qasemi, F.(2008). Competitive intelligence (Approaches and Applications), Monthly Tadbir. Volume 2,(1387),pp.38-42. (in Perseian)
Vigoda-Gadot  E (2006).Compulsory  citizenship  behavior  in  organizations: Theorizing  some  dark  sides  of  the  good  soldier  syndrome,  Journal  for  the Theory of Social Behavior, Vol. 36(1).
Yaghoubi, E, Abdollahi, H .(2011). An Analysis of Correlation between Organizational Citizenship Behavior (OCB) and Emotional Intelligence (EI). Modern Applied Sci ence Vol. 5, No.2.
Yasini, A,  Abasian, A, and Yasini, T.(2013). The Effect of Principals’ Distributed Leadership Style on Teacher job Performance: Introducing a Model. Quarterly Journal of New approaches in Educational Administration. Volume 4, Vol 4/ No 13/ 2014, Spring 2013, Page 33-50 (in Perseian)