A Feasibility Study on the Use of Managing Performance at Shiraz University’s Educational Departments from Managers’ Viewpoints

Authors

Abstract

The overall purpose of this research was to study the feasibility of managing performances at Shiraz University’s educational departments, based on the views of educational managers of Shiraz University. This study was a descriptive survey. The research population involved educational managers, principals, and assistants at Shiraz University’s faculties and educational departments (n=84). The participants were chosen through convenience sampling. Data were collected through a questionnaire (developed by the present researchers) with two dimensions: advantage and applicability of managing performance at university. After establishing the reliability and validity of the questionnaire, it was distributed among the participants. Of the study population, 58 usable questionnaires were returned. Data were analyzed using inferential statistics. The results showed that managers evaluated the advantage of managing performance in Shiraz University to be below the desired level of adequacy (Q3), and to be at an acceptable adequacy level (Q2). Similarly, they found the applicability of managing performance at Shiraz University to be lower than the acceptable adequacy level (Q2). However, the advantage of using managing performance and its dimensions at university was assessed to be higher than the average of its applicability at the university. Interaction of academic rank and educational department had no meaningful impacts on managers’ viewpoint regarding the advantage and applicability of managing performances.
 

Keywords


Aarabi, S. M. (1997). Comparative Analysis Method in Management.
Tehran: Cultural Research Bureau.
Abelei, Kh. & Movaffaghi, H. (2003). Performance Management, Modirsaz
Journal. Vol. 4, No. 1 & 2, PP: 117-128.
Ahanchian, M. R. (2010). Re-Designing the Employees Appraisal System in
Ferdausi University: A Methodological Review. Journal Higher Education. Vol.
2, No. 3, PP: 15-46.
Akbari, A. R. &, Seidi, S. M. (2008). Performance Management. (Retrieved,
August 2011, from http: //www.articles.ir/articlegroup6.aspx).
Akhavan-Sarraf, M. R. (2005). Performance Management and Human
Resource Development Strategy. (Retrieved, July2011, from
//www.articles.ir/articlegroup6.aspx).
Alvani, S. M. (2007). Performance Management in Extra-Organization
View. the Third National Conference on Performance Management. Tehran:
Jahad daneshgahi 15 -16 may 2007(www.jobportal.ir/S1/Default).
Andersen, B; Henriksen, B. & Aarseth, W. (2006). Holistic Performance
Management: an Integrated Framework. Journal Productivity and Performance
Manayement.Vol. 55, No 1. PP: 61-78.
Armstrong, M. & Baron, A. (2004). Managing Performance: Performance
Management in Action. London: Chartered Institute of Personnel and
Development.
Armstrong, M. (2006). Performance Management. Translated to Farsi by:
Safari and Wahhabiean, Tehran: Jahad Daneshgahi publisher.
Barati, A., Maleki, M. R., Golestani, M. & Imani, A. (2006). Evaluation of
the Performance Management System of the Employees of Amiralmomenin
(P.B.U.H) Hospital of Semnan Making Use of the Balanced Score Card. Journal
of Health Administration, Vol. 9, No. 25, PP: 47-54.
Bilgin, K. U. (2007). Performance Management for Public Personnel: MultiAnalysis
Approach toward Personnel. Public Personnel Management, Vol. 36,
No. 2, PP: 93-114.
Bourdeaux, C. & Chikoto, G. (2008). Legislative Influences on Performance
Management Reform. Public Administration Review, Vol. 68, No. 2, PP: 253-
269. 
Bourne, M; Mills, J; Wilcox, M; Neely, A. & Platts, K. (2000). Designing,
Implementing and Updating Performance Measurement Systems. International
Journal of Operations & Production Management,Vol. 20, No. 7, PP: 754-771.
Christensen, T. Laegreid, P. & Stigen, I. M. (2006). Performance
Managementand Public Sector Reform. The Norwegian hospital reform,
International PublicManagement Journal, Vol. 9, No. 2, PP: 113-140.
Dabiri, A. (2007). Performance Management and Its Effect on the
Productivity of Human Resources. (Retrieved, July2011, from http:
//www.articles.ir/articlegroup6.aspx).
Dargahi, H. & Rezaian, M. (2007). Monitoring of Performance Management
Using Quality Assurance Indicators and ISO Requirements. Journal of
Medicine College, Tehran University Medical, Vol. 65, No. 1, PP: 86-92.
Dariani, M. A. & Rafi-Zadeh, A. (2007). Surveying Performance
Management at the Micro and Macro Level, Performance Management. The
Third National Conference on Performance Management, Tehran: Jahad
daneshgahi 15 -16 may 2007(www.jobportal.ir/S1/Default).
Folan, P. & Browne, J. (2005). A Review of Performance Measurement:
Towards Performance Management. Computers inIndustry, Vol. 56, PP: 663–
680.
Gharib, R. A. (2005). Methods and Techniques of Performance Management
and Appraisal. Tehran: Jihad daneshgahi.
Gunaratne, A. K., & J du Plessis, A. (2007). Performing Management
System: Apowerful tool to achieve organizational goals. Journal of Global
Business and Technology, Vol .3. No. 1, PP: 17-28.
Hatry, H. P. (1999). Performance Measurement Getting Results. Urban
Institute Press.
Hoque, Z; Sharee, A. & Alexander, R. (2004). Policing the Police Service: A
Casestudy of the rise of New Public Management within an Australian police
service. Accounting, Auditing & Accountability Journal, Vol. 17. No. 1, PP: 59-
84.
Iranian State Management & Planning Organization. (2003). Performance
Appraisal, Bureau of Management and Performance E Appraisal. Human
Resources and Management Officer Department.
Iran-Zadeh, S. & Barghi, A. (2009). Organization Performance Appraisal
Models. (2nd. ed) Tabriz: Forozesh.
Jonsson, P. & Lesshammar, M. (1999). Evaluation and Improvement of
Manufacturing Performance Measurement Systems-the Role of OEE.
International Journal of Operations & Production Management, Vol .19, No. 1,
PP: 55- 78. 
Kelly, K. O. Angela Ang, S. Y. Chong, W. L. & Hu, W. S. (2008).
Teacherappraisal and Its Outcomes in Singapore Primary Schools. Journal of
Educational Administration, Vol. 46, No. 1, PP: 39-54.
Kloot, L. & Martin J. (2000). Strategic Performance Management: A
balanced Approach to Performance Management Issuesin Local Government,
Anagement Accounting Research. Vol.11, PP: 231–251.
Kroll, M. (1997). An Integrative Concept for Technical, Personnel and
Organizational Development for Professional Still Enhancement. Journal of
European Industrial Training, Vol. 21, No. 2, PP: 70 83.
Latham, Gary P. Almost, J. Mann, S. & Moore, C. (2005). New
Developments in Performance Management, Organizational Dynamics. Vol. 34,
No. 1, PP: 77–87.
Laud, R. L. (1984). Performance Appraisal and Its Link to Strategic
Management Development. Journal of Management Development, Vol .3, No.
4, PP: 3-11.
Levine, Hermine Z. (1997). Human Resources Compensation and Benefits
Review. Vol. 29, No. 4.
Li, p. (2001). Design of Performance Measurement Systems: a Stakeholder
Analysis Framework, the Academy of Management Review. Mississippi State,
April.
Mirza-Sadeghi, A. R., Tankhah, S. & Rozita, F. (2002). Performance Based
Management. Tehran: Ministry of Health and Medical Education.
Mucha, M. (2009). Performance Management Framework U.S. Office of
Personnel Management 1900 E Street NW.Washington, DC 20415 | (202) 606-
1800 | TTY (202) 606-2532.
Mwita, J. I. (2000). Performance Management Model: Asystems-based
Approach to Public Service Quality. The International Journal of Public Sector
Management,Vol. 13, No. 1, PP: 19-37.
Oliya, M. S., Modaresi, S. N., Behjat, M. & Shahvaziyan, S. (2009).
Introduction to Performance Assessment Systems. Tehran: Ns.
Oveyssi, J. Sohrabi, Y. & Kamali, M. A. (2008). Performance Management
Trihedral. Tadbir Magazine, No. 198, PP: 61-64.
Rezaeian, A. (2002). Management of Organizational Behavior, fourth
edition. Tehran: SAMT.
Rosenbloom, D. H. (2000). Building a Legislative-Centered Public
Administration. Congress and the Administrative State, 1946-1999. Tuscaloosa:
University of Alabama Press.
Ruel, H. J; Bondarouk, T. V. & Van, V. M. (2007). The Contribution of EHRM
to HRM Effectiveness: Results from a quantitative study in a Dutch
Ministry. Employee Relations, Vol. 29, No. 3, PP: 280-291. 
Saboni, A. (2005). Providing the Model of Comprehensive Performance
Management based on Organizational Excellence system. The second National
Conference on Performance Management, Tehran:State Management and
Planning Organization 18 -19 may 2005(www.civilica.com/article557.html)
Safaeian, A. (2007). Introducing Comprehensive Performance Management
& the Role of Information Technology. Bolton of Strategic system, Vol. 2,
(Retrieved, September2007, from http: //www. old.Sanatekhodro/Template
3/News.asp ).
Scott, S. & Einstein, W. (2001). Strategic Performance Appraisal in Teambased
Organizations: One Size does not fit al. The Academy of Management
Executive, Vol. 15, No. 2, PP: 107-118.
Sheikhzadeh, R. A. (2009). Conceptual Model of the Mission Oriented
Organizations Performance. Management Journal of Human Resource
Management Research, No. 2, PP: 57-84.
Smith, A. D. & Rupp, W. T. (2004). Knowledge Workers Perceptions of
Performance Ratings. Journal of Workplace Learning, Vol .16, No. 3, PP: 146-
166.
Sodmand, R. & Nasrzadeh- Groovy, M. (2007). Impact of Performance
Management on Employee Empowerment. The Third National Conference on
Performance Management, Tehran: Jihad daneshgahi 15 -16 may 2007
(www.jobportal.ir/S1/Default).
Soltani, E; Gennard, J; Van M. R. B. & Williams, T. (2004). HR
Performance Evaluation in the Context of TQM: A review of the literature.
International Journal of Quality & Reliability Management, Vol .21, No. 4, PP:
377-396.
Soltani, I. (2004). The Steps of Implementation of Performance Management
System. Tadbir Magazine, Vol. 15, No. 145, PP: 54-57.
State Personnel Manual (2007). Performance Management, Section 10, page
1, September.
Thorpe, R. & Beasley, T. (2004). The Characteristics Of Performance
Management Research: Implications and challenges. International Journal of
Productivity and Performance Management, Vol. 53, No. 4, PP: 334-344.
Torkzadeh, J. Sabbaghian, Z.; Yamnidouzi Sorkhabi, M. & Delavar, A.
(2008). Evaluation of the Organizational Development Status of the Ministry of
Science, Research and Technology. in Tehran Universities, Hagher Education,
Vol.1, No. 2, PP: 31-50.
Tsang, D. (2007). Leadership, National Culture and Performance
Management in the Chinese Software Industry. International Journal of
Productivity and Performance Management, Vol. 56, No. 4, PP: 270 – 284. 
 Verbeeten, Frank, H.M. (2008). Performance Management Practices in
Public Sector Organizations: Impact on Performance. Accounting, Auditing &
Accountability Journal, Vol. 21, No. 3, PP: 427 – 454.
Vyas, R. (2006). Performance Management Systems in Banks: Practices and
Effectiveness, ICFAI Business School, Mumbai.
Waal, A. A. (2007). Successful Performance Management Apply the
Strategic Performance Management Development Cycle. Measuring Business
Excellence, Vol. 11, No. 2, PP: 4-9.
Waezi, O. (2011). A Feasibility Study of Performance Management
Application at the Fars Gas Company from Managers and Personnel Point of
View. Faculty of Education and Psychology, Shiraz University.
Waite. & Melissa, L. & Stites, D. S. (2000). Removing Performance
Appraisal and Merit Pay in the Name of Quality: An Empirical Study of
Employees Reactions. Journal of Quality Management, Vol. 5, PP: 187-206.
Weal, A. A. & Coevert, V. (2007). Effect of Performance Management on
the Organizational Results of a Bank, Int. Journal Prod Perform Manage, Vol
.56, No. 5/6, PP: 397-416.
yamanidouzi sorkhabi, M. & torkzadeh, J. (2009). The Situation of
Development Planning in the Iranian state university. Iranian journal of higher
education, Vol. 1, No.4, PP: 1-19