Reflecting on the quality factors of educational institutes of executive bodies: the results of a mixed research in all educational institutions covered by the force balance.

Document Type : Research Paper

Authors

• Ali Ahmadzadeh ¹
• Hassanreza Zeinabadi ²
• Hamidreza Arasteh ³
• Hossin Abasian ⁴

¹ Department of Educational Management, Faculty of Management, Kharazmi University, Tehran, Iran

² Faculty member, Department of Educational Administration, Faculty of Management, Kharazmi University

³ Associate Professor

⁴ Faculty of Management Faculty of Khwarazmi University

10.30495/jedu.2024.31828.6386

Abstract

Introduction: Employees have always been and are one of the most important factors in the success and survival of the organization, and effective and useful training can prepare them for the challenges of the dynamic environment of organizations; Obviously, the quality of the institution has a direct impact on the quality of teaching and learning. In the Ministry of Energy, subordinate educational institutions are responsible for research and in-service training for employees of subordinate organizations, and the results of their training are immediately visible in the work environment. The purpose of this research is to identify and validate the set of factors, criteria, indicators and judgment criteria to evaluate the quality of services of educational institutions of the Ministry of Energy.

research methodology: In this research, all managers of the institutions (seven people) and also two experts who were selected from each institution in a targeted manner (fourteen experts in total) have been used. In order to conduct the research, the Delphi method was used and the research approach was a systemic approach.

Findings: The findings of the research indicate that eight factors, thirteen criteria, thirty-eight indicators and judgment criteria have been compiled. This compiled collection can be used to evaluate the quality of educational services of Ministry of Energy institutions.

Conclusion: The subject of research is the importance and position of educational institutions of the Ministry of Energy. In order to achieve quality improvement, it is necessary to first evaluate the quality of the institution in order to determine the weak and strong points. For this purpose, there is a need to have criteria for quality evaluation in order to make a targeted evaluation. With the help of identified factors, it affects He could take steps to improve the quality of educational institutions

Keywords

• Quality of educational institutions
• Evaluation of service quality
• Ministry of Power
• Delphi

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