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دکتری مدیریت منابع انسانی دانشگاه فردوسی مشهد، استادیار موسسه آموزش عالی اسرار
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کارشناس ارشد مدیریت بازاریابی، دانشگاه سمنان
Abstract
One of the factors affecting psycho-emotional in the workplace and educational environments, that less considered its existence and personal and organizational negative effects, is mobbing (psychological terror). Mobbing is psycho-emotional activities with verbal and behavioral manifestations, in which a person (mobbing agent) have such behavior aim that other party (the victim of mobbing) placed in unsafe conditions, and sometimes he/she had to leave the organization. The aim of this scientific-review study, descriptive type, based on library approach is by investigating global theoretical and field studies, define mobbing and its steps and dimensions; consider associated factors (antecedents and consequences of mobbing); present the most important designed models, developed a comprehensive model of factors associated with mobbing, and finally solutions for managing and decreasing mobbing. Results of this study show that in educational and work environments, mobbing behaviors include 7 different dimensions, effective factors and destructive consequences (personal, job, organizational, mental-social) that necessity of knowing and managing them, oblige doing field and native exact studies in every special educational and work environments. Promoting coaching, citizenship behaviors, organizational transparency, work-professional ethics, spiritual and emotional intelligence, conflict and team dynamics management are solutions for decreasing mobbing and synergistic practices in line with achievement of personal and organizational goals.
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koushazade, S. A., & Asadzade, M. (2018). Presenting comprehensive model of mobbing in the workplace with an emphasis on educational environments; antecedents, dimensions and consequences. Journal of New Approaches in Educational Administration, 9(35), 69-90.
MLA
sayed Ali koushazade; Mahboobe Asadzade. "Presenting comprehensive model of mobbing in the workplace with an emphasis on educational environments; antecedents, dimensions and consequences". Journal of New Approaches in Educational Administration, 9, 35, 2018, 69-90.
HARVARD
koushazade, S. A., Asadzade, M. (2018). 'Presenting comprehensive model of mobbing in the workplace with an emphasis on educational environments; antecedents, dimensions and consequences', Journal of New Approaches in Educational Administration, 9(35), pp. 69-90.
VANCOUVER
koushazade, S. A., Asadzade, M. Presenting comprehensive model of mobbing in the workplace with an emphasis on educational environments; antecedents, dimensions and consequences. Journal of New Approaches in Educational Administration, 2018; 9(35): 69-90.