شناسایی مولفه‌های آموزش ضمن خدمت و تعیین رابطه آنها با بهبود عملکرد کارکنان (مورد: سازمان پزشکی قانونی کشور)

نوع مقاله : مقاله پژوهشی

نویسندگان

• زهرا محمدی ¹
• هادی رزقی شیر سوار ²
• محمد صادق ضیایی ²
• شهرام هاشم نیا ³

¹ دانشجوی دکتری مدیریت آموزشی، دانشگاه آزاد اسلامی، واحد تهران غرب، تهران، ایران

² استادیار، گروه مدیریت، دانشگاه آزاد اسلامی، واحد تهران غرب، ایران

³ استادیار گروه علوم تربیتی دانشگاه پیام نور تهران، تهران، ایران

چکیده

هدف این پژوهش، شناسایی مولفه‌های آموزش ضمن خدمت و تعیین رابطه آنها با بهبود عملکرد کارکنان (مورد:سازمان پزشکی قانونی کشور) است. مطالعه حاضر، مقطعی و از نوع توصیفی تحلیلی است. جامعه آماری،‌ 2800 نفر از کارکنان شاغل در 31 اداره کل پزشکی قانونی کشور در سال 1396 می‌باشد که از میان آنان و بر اساس فرمول کوکران و با استفاده از روش نمونه‌گیری خوشه‌ای چند مرحله‌ای، 338 نفر بعنوان نمونه آماری پژوهش از میان 15 استان، انتخاب شدند. جهت گردآوری داده‌ها، از دو پرسشنامه محقق ساخت موسوم به آموزش ضمن خدمت و بهبود عملکرد(1396) استفاده شد. روایی صوری و سازه‌ای پرسشنامه‌ها توسط صاحب نظران و خبرگان امر، تایید و پایایی پرسشنامه‌ها با استفاده از ضریب آلفای کرونباخ، به ترتیب برابر (89/0=α) و (87/0=α) محاسبه گردیدند. ضریب همبستگی بین مولفه‌های آموزش ضمن خدمت(9 مولفه شناسایی شده) با بهبود عملکرد(3 مولفه)، 77/0 بود که فن‌آوری و عملکرد فردی به ترتیب، 92/0 و 96/0 بالاترین ضریب را تبیین و نشان دادند. یافته‌های تحقیق نشان می‌داد که بین مولفه‌های آموزش ضمن خدمت(نیازسنجی، اهداف و اولویت‌ها، محتوا، برنامه‌ریزی و اجراء، شیوه ارزشیابی، مدیریت اجرایی، تجهیزات و امکانات، فن‌آوری و دانش‌پذیران) با بهبود عملکرد کارکنان، رابطه مثبت و معناداری وجود دارد. همچنین یافته‌ها نشان داد که بهترین پیش‌بین برای بهبود عملکرد کارکنان با توجه به آموزش ضمن خدمت، نقش فن‌آوری نوین می‌باشد.

کلیدواژه‌ها

• "آموزش ضمن خدمت"
• "بهبود عملکرد"
• "سازمان پزشکی قانونی کشور"

20.1001.1.20086369.1398.10.37.14.8

---

عنوان مقاله [English]

Identifying On-the-Job Training indices and determining their relationship with staff's Performance Improvement (case: Iran Forensic Medicine Organization)

نویسندگان [English]

• Zahra Mohammadi ¹
• hadi rezghi shir savar ²
• mohammad sadegh ziaee ²
• shahram hashem nia ³

¹ Management Department/ Management Faculty/ Islamic Azad University/ West Tehran Branch/ Tehran/ Iran

² استادیار، گروه مدیریت، دانشگاه آزاد اسلامی، واحد تهران غرب، ایران

³ استادیار گروه علوم تربیتی دانشگاه پیام نور تهران، تهران، ایران

چکیده [English]

The aim of this research is to identify On-The- Job Training(OJT) indices and determine their relationship with staff Performance Improvement(PI) among staff of Iran Forensic Medicine Organization(IFMO). This is a cross-sectional study which is done based on descriptive and analytical method. The study population is 2800 people working in IFMO in 2017 among which 338 persons were randomly selected based on Cochran's Formula using multi-stage clustering sampling among 15 selected provinces. Data was gathered via two researcher-structured questionnairs including OJT and performance improvement parameters. Face-related and constructive validity of the questionnairs were approved by elite and experts while using Cronbach's Alpha Coefficient showed an acceptable reliability calculated respective 0.89 and 0.87. Correlation Coefficient between 9 identified Indices of OJT with 3 identified factors of PI was approximately calculated 0.77 by which technology and individual performance showed the highest coefficient as 0.92 and 0.96 respectively. Findings showed that there would be a positively significant relationship between OJT's indices including need assessment, aims and priorities, content, planning and implementation, way of evaluation, executive management, facilities and equipments, technology and learners) with PI's factors including job performance, individual performance, and organizational performance. Also, findings showed that the best predictor would be modern technology for PI regarding OJT's indices.

کلیدواژه‌ها [English]

• "on-the- job training"
• " performance improvement"
• "Iran Forensic Medicine Organization"

مراجع

• Abbaszadegan,S.M.(1989).Need-assessment of Training in organization. Tehran: Enteshar Co.(in Persian).
• Abolalaiy,B.(2015). Performance Management:A guidance for managers to evaluate and improve employees performance. Tehran: Organization of Inductrial Management.(in Persian).
• Afaq,A.K.(2015).Impact of Training and Development of Employees on Employee Performance through Job Satisfaction: A Study of Telecom Sector of Pakistan. Business Management and Strategy,7(1),29.46.
• Afshan,S.,&Nasir,M.(2012).Impact of Training on Employee Performance: A Study of Telecommunication Sector in Pakistan. Interdisciplinary Journal of Contemporary Research in Business,4(6), 646-661.
• Arab,M.(2016).Effects of Training Programs on Knowledge and Attitudes of Nurses about Postoperative Pain. Scholars Research Library Der Pharmacia Lettre,8(4),108-111.
• Askari,P., Mahmoudi, M.,& Hekmatpour, D.(2016).Impact of Job Safety Training on Awareness and Performance Improvement of ICU Staff during patients' movement. Bimonthly Journal of Iran Occupation Health, 13(5),73-79.(in Persian).
• Ayed,A.(2015).Impact of Night Shift and Training Development Factors on Performance of Professional Nurses in North West Bank Governmental Hospitals. Journal of Education and Practice,6(27),50-61.
• Ebrahimi,M.(2016).The effect of triage training on the performance of triage nurses and emergency medical staff of Iranshahr. International Journal of Medical Research & Health Sciences,5(9S),190-196.
• Falola,H. O., A. O. Osibanjo,S.,& Ojo, I.(2014). Effectiveness of Training and development on employee's Performance and organization Competitiveness in The Nigerian Banking System. Bulletin of the Transilvania University of Braşov,Series 5,161-170.
• Hafeez,U.(2015).Impact of Training on Employees Performance: Evidence from Pharmaceutical Companies in Karachi, Pakistan. Business Management and Strategy, 6(1),49-64.
• Irene, F. L.(2013).The Impact of Training and Development on Worker Performance and Productivity in Public Sector Organizations: A Case Study of Ghana Ports and Harbors Authority. A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science & Technology, in partial fulfillment of the requirements for the degree of common wealth executive masters of business administration, Institute of Distance Learning-KNUST.
• Jalali, S.,& Labibi, Z.(2015).Management of Employees' Performance(Based on Linkage Point ). Tadbir Journal, (297). (in Persian).
• Keizouri,A.H.(2015).Effective system of employees performance:essentials, approaches and methods.Tehran:Beheshti University.Higher Education Faculty.(in Persian).
• Khorasani,A.(2011).Surveying job & training competencies of Managers and Deputies of Khuzestan Steel Company and Developing training needs based on skill standard.Tehran: 7th Conference of HRD.(in Persian).
• Kordi,M.(2016).Surveying Kar Afarin Bank Staff's Performance Evaluation(case study: Branches of Karaj City).Studies Of Management and Entrepreneurship, 2(3),170-184.(in Persian).
• Lotich,P.(2015). Absenteeism.Availablefrom URL:
• http://thethrivingsmallbusiness.com/4-ways-to-reduce-employee-absenteeism/.2015.
• Matbouiy, M.(2013).Impact of designed OJT on Registration level of Nursing Diagnostics in Clinical Nurses. An MS Thesis in Nursing Training (Surgical–Internal),Teacher's Education University, Faculty of Medical Science.(in Persian).
• Mehran, A., Habibzadeh, Aliha, J.M.,& Imanipour, M.(2017).The effect of interactive workshop on the quality of intra-hospital patients’ transfer: A quasi-experimental study. Nursing Practice Today. 4(2),79-86.
• Naseri Jahromi,R.(2016).Effective Factors on Learning OJT Courses of Nursing in Working Context based on Halton Model. Journal of Training Development in Medical Science,9(33),83-89.(in Persian).
• Neishabouri,M.(2016). Employyes Performance and its effective factors.Available from URL:
• https://www.linkedin.com/pulse/staff-performance-neishabouri-dba.(in Persian).
• Official Website of Iran Forensic Medicine Organization.(2017). Available from URL:
•  www.imo.ir/?siteid .(in Persian).

 

• Qorbanzadeh,M.(2013).Employees Performance Management.Scientific, Cultural, and Socio-economical Monthly of Labour and society.(160),39-51.(in Persian).
• Rajabi,Z., Motaghi,M.,& Kachouiy,Z.(2015).Impact of Newly-Service Training on Awareness and Attitude of Staffs working in Health Deputy of Kashan Medical Science University. Quarterly of Medicine and Development of Qazvin Medical Science University,7(1),24-36.(in Persian).
• Shirali,M.H.(2014).Effectiveness Evaluation of empowerment training programs on Qazvin Medical Sciences University Staff's Performance. Development and Medicine Quarterly, 6(2),53-64.(in Persian).
• Shokrollahi,S.(2014).Domestic training management.Alborz Medical Science University and Health care Services.Nursing Management,(8).(in Persian).
• Soltani,I.(2007).Educational Effectiveness in productive and industrial Organizations. Tadbir Magazine. Organization of Industrial Management,(119).(in Persian).
• Vali,L.,Fattahpour,A.H.,& Raadabadi, M.(2015).Motivational Factors affecting Nurses' Participation in OJT programs (Case Study: Nurses working in Kerman Medical Science public-training Hospitals).Journal of Health and treatment Management, 2(6),65-73.(in Persian).